FAQ’s

1. What services does BrightWay Landscape Lighting offer?

We specialize in professional outdoor lighting solutions, including landscape lighting design, architectural lighting, pathway lighting, deck & patio lighting, security lighting, LED upgrades/retrofitting, and ongoing system maintenance.

2. Which areas do you serve?

We proudly serve various locations in South Florida, including Jupiter, Palm Beach Gardens, West Palm Beach, Wellington, Boynton Beach, and the surrounding communities.

3. How can I book a lighting consultation?

You can book our services by calling us directly at +1 561-676-2463, emailing us at Michael@brightwaylandscapelighting.com, or filling out the Request a Quote form on our website.

4. Do you offer free estimates?

Yes! We provide free professional on-site consultations where we assess your property and provide a custom lighting design plan and estimate.

5. Are you licensed and insured?

Yes, BrightWay Landscape Lighting is fully licensed and insured. Our team follows all local electrical codes and safety standards for outdoor installations.

6. Why should I choose LED over traditional halogen lighting?

LED lights are much more energy-efficient (using up to 80% less power), have a significantly longer lifespan, and produce very little heat, making them safer for your plants and landscape.

7. What kind of fixtures do you use?

We primarily use high-quality, professional-grade solid brass and copper fixtures. These materials are durable and age beautifully in Florida’s coastal climate.

8. Will the installation damage my existing landscaping?

No. We use specialized, low-impact trenching techniques to install wiring. Our goal is to leave your yard looking exactly as it did before.

9. Do I need to be home during the installation?

Since our work is performed on the exterior, you do not necessarily need to be home, provided we have access to your gates and outdoor power sources.

10. Can I control my lights from my phone?

Yes! We offer smart lighting controllers that allow you to turn your lights on/off or set schedules directly from your smartphone.

11. What happens if a bulb or fixture stops working?

We offer a 1-year labor warranty and pass on the manufacturer’s lifetime warranty on most of our brass fixtures. Simply call us at +1 561-676-2463, and we will fix the issue.

12. How long does a typical installation take?

Most residential projects are completed within 1 to 2 days, depending on the number of fixtures and the complexity of the design.

13. Do you offer maintenance for existing systems?

Yes, we provide maintenance services even for systems we didn’t install, including cleaning lenses, adjusting fixtures, and replacing old bulbs with LEDs.

14. Is outdoor lighting good for security?

Absolutely. A well-lit home is a major deterrent for intruders. Our designs eliminate "dark spots" around your property.

15. What are the benefits of low-voltage lighting?

Low-voltage (12V) systems are safer for kids and pets, more cost-effective to operate, and allow for much more creative lighting designs.

16. How do your lights handle Florida’s heavy rain and heat?

We use weather-sealed fixtures specifically designed to withstand South Florida’s humidity, heat, and heavy downpours.

17. How much does a landscape lighting system cost?

Pricing varies based on the number of fixtures and the type of hardware. Contact us today for a personalized, no-obligation quote.

18. What payment methods do you accept?

We accept all major credit/debit cards, electronic bank transfers (ACH), and checks.

19. Can I add more lights to my system later?

Yes. We typically install transformers with extra capacity so you can easily expand the system as your landscaping grows.

20. What is your cancellation policy?

We require at least 48 hours' notice for project cancellations. Cancellations made within 24 hours may be subject to a service fee.

21. What happens if it rains on my installation day?

If weather conditions are unsafe, we will contact you to reschedule for the next available clear day.

22. Are your systems pet-friendly?

Yes, our low-voltage wiring is safely buried, and our fixtures are designed to be cool to the touch, making them completely safe for pets.

23. How do I clean my lighting fixtures?

You can gently wipe the lenses with a soft cloth. However, we offer an annual maintenance plan where we handle the professional cleaning for you.

24. Do you offer emergency repair services?

Yes, if you have a major system failure or safety concern, please call us for priority repair services.

25. How can I contact you for more information?

You can reach us at  +1 561-676-2463, email us at Michael@brightwaylandscapelighting.com, or visit our website at https://brightwaylandscapelighting.com/.

For more information or to schedule a service, contact BrightWay Landscape Lighting today!